Customer Feedback


October 2022

Chappells supported me through the sale of my late parent's home in Swindon. They were professional, friendly and always available. As I didn't live in the town I was completely reliant on them to conduct all viewings for me, and they supported the buyers to return on multiple occasions after the offer was accepted to measure up for furniture. I wouldn't hesitate to recommend them.
I cannot recommend Chappells enough. I moved to Chappells after a bad experience with another agent and what a different experience! I was kept informed continuously in a professional manner, Emma went out of her way to make sure the selling experience was exceptional.
It’s refreshing to see such professionalism and an agent that really cares about customer’s service!
Without a shadow of a doubt the best Estate Agents I have ever dealt with. Hard working on your behalf and always prepared to go the extra mile.
Phil and Andrea have been amazing and I cannot recommend them highly enough. Thank you very much for your help.
Chappells were amazing from start to finish. They sold my property promptly, and were in touch with updates the whole way through. Thank you to everyone at Chappells for all of your help!
 We purchased through Chappells and Phil and Vincent dealt with us throughout the process. Both were always happy to take calls and provide information and always returned messages. Phil kept us notified of the progress and even kept our buyers updated and checked progress with everyone involved. He kept us all in the loop which helped. I highly recommend Chappells. It was a long process, but Phil’s constant communication helped make it a smoother one.
 We had the best experience purchasing our first house with Chappells. Our estate agent Vincent was a great help throughout, answering all our questions and guiding us through the process. We would highly recommend, very grateful to them for getting us our dream home.
 Once again I can report a very positive experience in my dealings with Chappells Estate Agents. On both buying and selling transactions they take care of the whole thing with great communications from Vincent all the way through whilst importantly achieving asking price. They are a five star Agent in my experience and have never disappointed.
 Really professional service received selling both of my properties. All the staff in the office are extremely helpful and kept me updated every step of the way.

THANK YOU Phil , Vince and Andrea for the excellent service. I will definitely be recommending you and will not hesitate to contact you should I decide to sell or buy again.

Excellent ????????, CHAPPELLS estate agents are very nice n humble to communicate as I had to not worry about anything????... #MR. PROFESSIONAL PHIL is BRILLIANT # Recommended TOP LEVEL 100%... Gave me very nice Solicitor as well … just want to thank u MR. Phil and his team . God bless u all ????????

Mr & Mrs S

September 2021

We have done our purchase & lettings through Chapells. Vincent & Paula have done a brilliant job. They are helpful throughout the process of our purchase & letting. Thank you Chappells team for all your help.

Mrs P

August 2021

I've sold my house recently with Chappells and they are very helpful! They are amazing, very efficient and professional. I would highly recommend them to everyone!

Mr M

August 2021

As an estate agent myself I can appreciate the hard work and effort that went into getting a sale especially in these difficult times. Chappells and especially Vincent had to deal with a lot of unforeseen issues and managed to guide things through to a successful conclusion. Thank you for all your help and assistance.

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